Responsible Gaming
Gaming Should Be Entertainment
At Persimmon Tree, we believe online casino gaming should be enjoyed as entertainment only – not as a way to earn money or solve financial problems. While we aim to provide an enjoyable gaming experience, it's important to gamble responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Requirements
In New Zealand, you must be 18 years of age or older to participate in online casino gaming. All players must verify their age during account registration.
If you are under 18, please do not attempt to register or gamble. Online casinos have a legal and ethical responsibility to prevent underage gambling.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding gambling activity or lying about how much time/money you spend
- Being unable to stop or control your gambling despite wanting to
- Neglecting family, work, or personal responsibilities due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money or going into debt to fund gambling
- Increasing the amount you gamble to feel the same excitement
- Feeling anxious or depressed when not gambling
Self-Help Tools & Safer Gaming Options
Most online casinos, including those we recommend, offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose in a session
- Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've spent
- Time-Out/Break: Temporarily suspend your account for a period of time without closing it permanently
- Self-Exclusion: Permanently or temporarily exclude yourself from all gaming activity
Use these tools proactively to maintain healthy gaming habits.
Support Organizations & Resources
If you're concerned about problem gambling, confidential help is available:
New Zealand
- Problem Gambling Foundation (Te Puna Awhina) – Free counselling and support services
Phone: 0800 664 262 (toll-free)
Website: www.problemgambling.nz - Gambling Helpline – 24/7 confidential support
Phone: 0800 654 655 (toll-free)
International Resources
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – National self-exclusion scheme: www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
If You Need Help
Problem gambling is a serious issue, but recovery is possible. If you're struggling with your gambling habits, please reach out for help today. Counsellors at Problem Gambling Foundation (Te Puna Awhina) are trained, confidential, and free to contact.
Don't wait – contact 0800 664 262 (New Zealand) or visit www.problemgambling.nz for support and advice.
Our Commitment
Persimmon Tree is committed to promoting responsible gaming. We only recommend licensed, regulated online casinos that implement robust player protection measures and support responsible gaming standards. Your wellbeing is our priority.